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Does our Jira Single Sign-On plugin support Office365 accounts?

Updated: Aug 6


Question

Does our Jira Single Sign-On plugin support Office365 accounts?


What is the problem?

Office365 is a nice front end but can't be used as authentication.


Short answer

Yes our Jira Single Sign-On plugin supports Office365 as it supports Azure AD, what sits behind Office365 seen from an authentication point of view.


How is Office365 supported by our plugin?

Azure AD is what you need to use our Single Sign-On plugin in to support your Office365 accounts.


We have three different step-by-step guides how to set up Azure AD. Here is how to decide which step-by-step guide you should pick.


Depending on your Atlassian product, you can choose from different user provisioning models. We recommend using User Sync, since it is easy to setup and maintain


In general, with Azure AD we support the following ways for user provisioning:

  1. User Sync allows to sync users periodically from Azure AD, but also when they log in for the first time into your Atlassian product. See our detailed step-by-step guide for User Sync.

  2. Just in Time Provisioning allows to create and update users on-the-fly when they log in. A drawback for syncing groups from Azure is, that only group ids and no group names are sent.  See our detailed step-by-step guide for JIT.

  3. LDAP synchronization from Active Directory. Is you instance still synchronized to your Active Directory via LDAP, you can continue to do so. Please follow the "Manual User Management" Guide in this scenario.

  4. For Manual User Management, the administrator has to create and update users on Azure and your Atlassian product by hand. We do not recommend it. See our step-by-step guide for Manual User Management.


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