How to set up an omnilingual, omnichannel & automated JSM

Responsive and skilled agents are heroes –
but even they need some help.

Join us February 10th – 5 pm CET to learn how you can solve global tickets faster than anybody else and create delightful support experiences for your customers.

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Issue Translation for Jira Service Management

Issue Translation for Jira Service Management

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Chat for Jira Service Management

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Canned Responses Pro Templates for Jira

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Three apps for one super workflow

Three apps that work together out of the box. Combined, they multiply their benefits and simplify the job of
Jira Service Management agents enormously.
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Learn how to:

  • Talk to customers in real time, no matter which language they’re speaking.
  • Eliminate secondary chores and let agents focus on solving problems within Jira Service Management.
  • Deliver consistent customer support experiences across channels, languages, and technical domains.

Benefits:

  • Solve more tickets with your current team.
  • Eliminate SLA breaches and work smarter.
  • Increase customer satisfaction and agent retention.
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Chat for Jira Service
Management

Live chat fully integrated with Jira Service Management for faster support request resolution and higher customer satisfaction.
Issue Translation for Jira Service Management

Issue Translation for Jira Service Management

Automatic translator of customer tickets, issues & internal/external comments into 100+ languages for Jira Service Management.
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Canned Responses Pro Templates for Jira
Dynamic templates and signatures for comments and issue descriptions with advanced permission options.
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The Speakers

Jaime Capitel

Issue Translation for
Jira Service Management

Jaime Capitel is Content Marketing Manager at resolution. As a polyglot and sworn translator, he’s also particularly aware of the importance of breaking through language barriers and has been working on teaching customers and partners how to create multilingual experiences in Jira Service Management.

Vasilii Kizhaev
Vasiliy Kizhaev
Chat for Jira Service Management & Canned Responses Pro Templates for Jira
Vasiliy Kizhaev is a Team Lead at Appfire, specializing in Canned Responses Pro Templates and Chat for Jira Service Management by day. By night, he’s a full-stack engineer and enjoys nothing more than coming up with wild ideas and making them a reality.
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Bonus!

Webinar attendees will get an exclusive offer to try the three apps for free for 3 months.
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