New report

Automatic Translators:
The Next ITSM Technology

What we discovered:
Automatic Translations are preferred for driving
customer support conversations

Get all the insights

Language Translation Report

What you’ll find in the report

  • Profile of automatic translation users and their usage patterns
  • Most favorable industries for implementing automatic translations
  • Customer sentiment regarding English vs. native support
  • Other professional use cases for automatic translations

Benefits of automatic translations

Boost SLAs for
international tickets

Smaller team size required
to work every case

Build robust experienced global service desk

Language Translation

Embrace Automatic Translations in customer support

No need to hire and retain multilingual agents. Instead, hire the right people and make sure they can understand and talk to everyone with the help of automatic translation software like Google Translate for Jira Service Management Tickets & Issues

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