resolution | Atlassian Marketplace Partner

Atlassian apps that get it done

Talk to customers in their own language. Reduce passwords. Or even have your tickets solved while you’re hiking.

We are proud to announce that we are the official Atlassian ITSM APP Partner of the Year

Why still pay for Data Center SSO? Curated FAQs from over a dozen trainings

Over the last two months, our Co-CEO Christian Reichert went on a virtual tour to discuss the differences between our SAML SSO apps for Data Center and Atlassian’s. Here are the FAQs.

New Research: Automatic translators are the next ITSM technology

63% of users prefer automatic translations to getting help in a foreign language. Read the full survey report on Automatic Translations in Customer Support (ATCS)

Setting up user provisioning on the journey to Data Center

Sixt Lease’s architecture leverages Data Center applications with the most advanced apps from the Atlassian Marketplace for user provisioning.

resolution has a very wise attitude of close collaboration with customers. Not only do they respond fast and try to understand your problems to figure out a way to help you; what’s really great is that they’re open to suggestions for new functionality.

Theo Engelman, SURFnet

USER MANAGEMENT
PRODUCTIVITY
EMBED APPS

Manage users at scale

SAML Single Sign-On

Authenticate and provision users into Atlassian apps
API Token Authentication

API security management for Jira, Confluence and Bitbucket
AWS ALB & Amazon Cognito Authentication

Authenticate with AWS
User Deactivator

Identify & manage inactive users
User & Groups Sync

REST API User Directory integrations
OpenID Authentication

Authenticate with OpenID/OIDC2
HTTP Header Authentication

Authenticate with request headers

Optimize your cloud environment

Issue Translation for Jira Service Management

Agent to customer translations
Issue Translation for Jira

Issue translations: subject, description & comments
Out of Office Assistant for Jira Cloud

Work delegation and vacation responders for Jira Cloud
Read Receipts for Jira Service Management

Notifications when customers open tickets
Reporting for Confluence with Google Analytics

User insights for Confluence Cloud
Link Shortener URL Redirects Confluence

User-friendly branded links for Confluence

Integrate non-Atlassian web apps into Confluence Cloud

monday.com for Confluence and Jira

Visualize and share your boards
Confluence Plugin For Zoom Recordings

Easily access recorded meetings, webinars or trainings
Miro Embed for Confluence

Freely navigate whiteboards together
PowerBI Embed for Confluence

Bridge the gap between data and decision making
SurveyMonkey for Confluence

Collect responses & publish survey results
Smartsheet for Confluence

Embedd gantt, calendars, and more
PDF Embed for Confluence

Access your PDF documents in Confluence
More Embed Apps

RESOLUTION IS TRUSTED BY OVER 8,000 CUSTOMERS WORLDWIDE

LEGENDARY SUPPORT

"we don't make sales calls, we support our customers"

-Christian Reichert (CEO & Co-Founder)

Getting Started with SAML Single Sign-On

Read our recent posts

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_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
CONSENT	16 years 3 months 13 hours	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.

Cookie	Duration	Description
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
b3e783bb62	session	This cookie is set by the provider Zoho. This cookie is used for collecting information on user interaction with the web-campaign content. This cookie helps the website owners to promote products and events on the CRM-campaign-platform.
fr	3 months	Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
NID	6 months	NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt-remote-device-id	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
yt.innertube::nextId	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requests	never	This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.

Cookie	Duration	Description
_calendly_session	21 days	Store user preferences
_zcsr_tmp	session	Used for website security
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3eb9b21c5c	session	No description available.
4662279173	session	No description available.
AnalyticsSyncHistory	1 month	Used to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries
cookielawinfo-checkbox-functional	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
d4bcc0a499	session	No description available.
li_gc	2 years	Used to store consent of guests regarding the use of cookies for non-essential purposes
m	2 years	No description available.
zft-sdc	12 hours	This cookie stores metadata ( entrances, source etc) of a session which is used by full tracking. (https://www.zoho.com/privacy/cookie-policy.html)
zps-tgr-dts	1 year	This cookie stores the session's metadata on your website.
zsc	30 minutes	Zoho Service Communication Key.

Atlassian apps that get it done

We are proud to announce that we are the official Atlassian ITSM APP Partner of the Year

We are proud to announce that we are the official Atlassian ITSM APP Partner of the Year

Manage users at scale

Optimize your cloud environment

Integrate non-Atlassian web apps into Confluence Cloud

monday.com for Confluence and Jira

RESOLUTION IS TRUSTED BY OVER 8,000 CUSTOMERS WORLDWIDE

LEGENDARY SUPPORT

"we don't make sales calls, we support our customers"

Getting Started with SAML Single Sign-On

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