How to Auto Assign Jira Issues and Skip People on Vacation
Assigning customer requests with round robin is a popular automation for Jira Service Management teams. We show you how to make it work seamlessly even when team members are on vacation.
Are we enjoying the 4-day week? Testimonials from the resolution team
It’s not what we do – it’s how it feels taking the time to do it After three long articles about how we prepared for
Managing JSM Portal Customers with User Sync: A How-To Guide
Introduction If you’re using our SAML SSO app for Jira and you are provisioning your users with the User Sync module, you may find yourself
Absence Reporting with Native Jira Gadgets
We show how to monitor absences directly within Jira cloud using native gadgets and data from Out of Office Assistant.
How resolution Prepared for the 4-Day Week: Fabia Comes on Board
When resolution decided to trial the 4-day week, we were in uncharted territory. Here’s how we prepared.
Build a Slack Vacation Responder with Out of Office Assistant for Jira
We have released a new app for Slack that connects to Out of office Assistant for Jira, so you can control your availability with your Slack status!
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