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Jaime Capitel
  • 7 days ago
  • 8 min

5 scenarios for powering a multilingual Jira Service Desk with automated translations

Deliver excellent global support by setting up a multilingual team. Power it up with automated translations for Jira Service Desk.

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Jaime Capitel
  • Jul 1
  • 3 min

How to create API Tokens for Jira Server's REST API

This quick guide shows how to create personal access tokens to authenticate to Jira's API. More secure and more granular than basic auth!

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Jaime Capitel
  • Jun 24
  • 4 min

Securing Jira Server's REST API with Personal Access Tokens

Personal access tokens can be used to replace basic authentication in connections to Jira's REST API. But are there alternatives?

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Julie Gums
  • Jun 10
  • 1 min

#QOTW: After configure the Jira plugin with Azure AD the users lost the history. What can I do?

The user lost his history because User & Group Sync created a new user. The user get the first start and don't see any of his historic it...

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Julie Gums
  • Jun 3
  • 1 min

#QOTW: Does our Jira ADFS SAML plugin allow multiple identity providers at once?

Yes you can have multiple #IdentityProviders with our #Jira ADFS #SAML plugin. Once you configure multiple Identity Providers one of the ...

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Julie Gums
  • May 26
  • 1 min

#QOTW: What is the value of our API Token Authentication app?

There are multiple scenarios where the API Token Authentication app provides benefits. One of the first ones is in Single Sign-On environ...

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Julie Gums
  • May 11
  • 1 min

#QOTW: Is it possible to use the Confluence User Sync feature to pull in all users from OneLogin?

Yes this is possible. If the user doesn't match an existing created user at your instance, you can use our User & Group Sync to synchroni...

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Isaiah Pegues
  • May 7
  • 6 min

Maintain your Atlassian Environment’s Security & Efficiency with Remote Employees during COVID-19

It’s easier to maintain or even remember one great password than to keep separate, secure passwords for potentially hundreds of applications

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Julie Gums
  • May 6
  • 1 min

#QOTW: Can I create Jira users on the fly during the Jira AD FS login process?

You can create Jira users on the fly with Just-In-Time-Provisioning. Learn more about the JIT setup. For Just-In-Time-Provisioning we use...

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Isaiah Pegues
  • May 6
  • 3 min

Case Study: ESRF Scientists Securely Continue their Research Remotely During COVID-19

Industry: Scientific / Research Company: The European Synchrotron Radiation Facility (ESRF) is the world's most intense X-ray source and ...

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Julie Gums
  • Apr 29
  • 1 min

#QOTW: Is it possible to synchronize several Azure AD Directories with my Atlassian environment?

Yes that is possible. Our User & Group Sync has the concept of connectors. You create one connector per remote directory that you connect...

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Julie Gums
  • Apr 22
  • 1 min

#QOTW: How can I activate SSO authentication & allow the standard login for smaller groups?

There are multiple ways to do that. One of them is to add ?nosso to the link. You can also use the option identity selection page. The be...

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Julie Gums
  • Apr 14
  • 1 min

#QOTW: How can I use the Jira or Confluence mobile app with Single Sign On?

You can use our #SingleSignOn plugin with the mobile app, but the Jira mobile app itself has a problem. It doesn't save the cookies from ...

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Julie Gums
  • Apr 7
  • 1 min

#QOTW: How to remain authenticated with SAML SSO when accessing a Jira admin page?

The reason you remain unauthenticated is that the Atlassian component (WebSudo) does not use the SAML #SingleSignOn app for authenticatio...

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Julie Gums
  • Mar 31
  • 1 min

#QOTW: How to synchronize profile data to the user profile in Jira & Confluence?

With User & Group Sync it is possible to synchronize profile data from an identity cloud provider to the user profile in your Atlassian p...

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Julie Gums
  • Mar 25
  • 1 min

#QOTW: Can I enable Single Sign-On for only Jira Service Desk customers?

Yes it's possible. Configuring the #SingleSignOn redirection for Jira Service Desk Portal to customers only. To activate the customer por...

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Julie Gums
  • Mar 18
  • 1 min

#QOTW: How to disable the standard login form in a Single Sign-On setup?

Our plugin redirects unauthenticated users to the identity provider instead of showing the login page. You can still reach the traditiona...

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Julie Gums
  • Mar 11
  • 1 min

#QOTW: Why should I use your SAML SSO plugin instead of Microsoft?

The Microsoft SSO plugin does only authentication. With our SAML #SingleSignOn plugin you get more enterprise level functionality. The ke...

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Julie Gums
  • Mar 4
  • 2 min

#QOTW: What size of license do I need for your SAML SSO plugin?

In Confluence / Bitbucket it's pretty simple which license you need , for Jira it's a bit more complicated. Confluence / Bitbucket Purcha...

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Julie Gums
  • Feb 25
  • 1 min

Prepare for a Jira-Free Eastern Holiday

There’s a problem though: calendars across-teams and functions are not synchronized. For Jira you are always available.

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