Atlassian Team '24 Complete Guide

Where and When?

After the success of the past Atlassian Summit, Atlassian is set to host Team 24, and re:solution is happy to be a Signature Sponsor of the event!

Atlassian Team is the premier teamwork event of the year. Designed to explore the intersections of teamwork, humanity, and technology, it aims to power teams by connecting tools and data, showcasing Atlassian’s flexible solutions that keep development teams in the flow, unlock high-velocity IT, and modernize work at companies.

As sponsors, we want to give you a closer look at the event and tips on everything you need to know about what happened at Atlassian Team 24 so you can be ready for the next steps in your Atlassian journey.

Like Team 23, Atlassian’s flagship conference returned as a hybrid event focused on the future of work and the collaboration platforms that make it possible to unleash every team’s potential.

The convention was held for the last time at the Venetian Convention and Expo Center in Las Vegas between April 30 and May 2, 2024, and it is a must-attend for Atlassian users, partners, admins, and developers.

Did Team 24 meet expectations?

Atlassian Team 24 is more than just a conference; it’s a convergence of minds, ideas, and technologies designed to empower teams across the globe. Attendees can expect to see the latest product advancements, network with industry professionals, and learn new techniques to unleash their team’s full potential through innovative digital and in-person experiences.

This year’s agenda was heavily loaded with AI sessions. The keynote speakers included Atlassian co-CEOs, the president, and other company members. Also, there were be a lot of use cases and user stories from several companies, such as Lufthansa, Reddit, Wells Fargo, and Netflix, just to mention a few of them.

Don’t miss any of the sessions, specially our Theater Session on the 30th of April

The announcements

The Atlassian leadership made quite a few incredible announcements, which Rodney summarized pretty well:
So here’s the list again, with two other highlights of my choice:
  • Rovo, the new AI tool
  • Atlassian University courses will be free for all
  • Instant Service Desks
  • Jira Software and Jira Work Management become Jira
  • Loom joins the family (for real)
Let’s quickly go into some more detail!

Rovo: Atlassian Universal Search

Until now, searching for information in Jira gives results only within Jira; and the same happens with Confluence.

Here is where Rovo’s value proposition starts: Rovo will be trained on the company’s context like no other AI possibly can be, using the new Atlassian Semantic Index. Search results will be offered across the Atlassian stack, and beyond! In fact, results will include documents in connected drives, like Google Drive, Sharepoint, Dropbox, etc. 

Beyond search, Rovo will also be the home for Atlassian agents, which will be developed in Forge and either by Atlassian, by in-house teams, or by marketplace vendors.

Rovo agents can offer information and make recommendations, or directly do work for you. Some of the best examples of agents include an agent that cleans the backlog based on the requirements of a feature; or an agent that removes feature flags in Bitbucket. 

Atlassian intends to release 20 agents in the Rovo EAP.

Are you interested in developing your own agent? Then submit your expression of interest here!

Atlassian University is Free for All

With over 300,000 companies using the Atlassian stack, specializing in this ecosystem as an admin, or just being a proficient user of Jira and Confluence can be a life-changing career booster.

And that’s now easier than ever with all Atlassian University courses being 100% free.

Instant Service Desks

AI prompts will dominate the way we interact with Atlassian products very soon.

Natural language queries will be the way to start working for most tasks:

  • writing an SQL query for a complex BI report using
  • setting up automation rules without browsing to find the right triggers and actions
  • searching for information, without knowing the title of the Confluence page, Jira issue, or document where it’s hosted.

Instant Service Desks are the last, and possibly the most baffling addition to this list: instead of setting up a Service Desk with a wizard, we will soon be able to just write a sentence describing what we need… and the Service Desk will be created for us with its portal, request types, queues, and everything!

Jira Software and Jira Work Management become Jira

If you’re interested in experiencing the new Jira that will result from merging the UIs of Jira Software and Jira Work Management, just go ahead and install this Chrome Extension

Just note that the extension is only a way to get a first feeling! You shouldn’t use it as the standard way to operate in your instance. 

But the nice part is that teams no longer have to make the decision between business oriented features, like calendars and lists; versus technical-minded features, like a sprint. The new navigation will solve this with a design that reintroduces the infamous sidebar… with a much better usability.

Loom joins the Atlassian family

jira loom screenshot

Loom was acquired by Atlassian in 2023, and the announcement was already made at Team’23. However, the product had not yet been integrated into the Atlassian experience.

It now has. Loom will be part of the premium offering of Jira and Confluence, with the ability to:

  • Capture bugs with Loom and submit a ticket in Jira
  • Generate and embed walkthroughs in Confluence.

There’s not a lot that you technically couldn’t do already. The difference is in how seamlessly this integration will be, since Loom will essentially live inside of Jira and Confluence.

The sessions at Team '24

The event’s sessions covered various topics, including product demos, case studies, and technical sessions, split into 6 different modules:

  • Cross-fuctional Collaboration: Discover how Atlassian’s tools enable teams to effectively manage tasks, share insights, and synchronize efforts across various time zones, languages, and departments, transforming them into cohesive partners throughout the organization.
  • AI as Your Teammate: Learn how integrating AI across Atlassian’s product suite can boost your business’s speed, efficiency, and quality.
  • Enterprise Agility at Scale: Explore strategies to effectively connect team, project, product, and portfolio structures, enhancing planning, investment, adaptability, and value delivery.
  • Cloud and Data Center Transformations: Delve into how Atlassian’s Cloud platform can unlock unprecedented potential within your organization, while, Data Center evolves to offer robust support for those transitioning at their own pace.
  • Developer Experience: Uncover how Atlassian stack offers crucial insights and organization, aiding in achieving objectives, fostering a positive experience for developers, and boosting productivity.
  • High-Velocity Service Management: Learn directly from industry leaders about the latest strategies and technologies that can accelerate your IT operations and drive business growth providing high-velocity service.


Like in previous years, re:solution sponsored the event, and we can say quite proudly that our team’s presence was noticed! With our spacecraft booth, our orange jackets, our NASA t-shirts, and a lot of fun swag, every attendee at the conference came and talked to us.

We held a total of 3 braindates around different topics, gave over a 100 demos, hosted a Marketplace Theater Talk around agile collaboration… and had dozens and dozens of great conversations with Atlassian customers and partners.

We’re already looking forward to next year’s edition, which will move away from Vegas for the first time since 2018!

re:solution Team 24 Sessions

Stay updated with everything happening during the event through our social media platforms, and check out our Team ’24 live sessions:

Standups refined: Agile collaboration with NASA

Abstract: Enjoy an interactive session on the Scalable Standup Model with NASA—Not Another Standup App. Transforming Scrum standups can have surprising ripple effects: Engaging sessions motivate team members to be mutually supportive and practice active listening, ultimately increasing team velocity and the frequency of high-quality releases.

When: April 30, 07:00pm – 7:15pm

Where: Team ’24 – Expo Theater

Who: Björn Döhler and Jaime Capitel

Atlassian Team 24 Partner Info Session by Seibert Media

Abstract: AI and Atlassian – Are we about to be made redundant?

Is it Admins vs. AI? Or are humans about to use AI in ways we cannot fathom right now?
Beyond the hype, this session will discuss what can be automated, what should be automated, and how to avoid angering our robot overlords! It will provide great insight from some of the most well-known Atlassian experts in the ecosystem and help shed light on the most popular topic of our times.

When: April 29th, 2:15 pm – 3:00 pm

Where: Treasure Island Ballroom, Las Vegas

Who: Christian Reichert

Atlassian Team 24 checklist

Register for the event: Ensure you have registered and have your ticket. Otherwise, you can get  discounted tickets for only $799 with our partner code here.
If you are attending the digital event, make sure you have registered with your Atlassian account.

Plan your schedule: Review the event schedule and plan which sessions you want to attend. Remember not to miss any of re:solution’s keynotes! Don’t forget to check the rest of events and parties happening around Team ’24, and register to all of the ones you are interested in. 

Network: Attendees can network with other attendees, experts, partners, and developers. Come and say hi to us, and feel free to book a meeting with us in advance.

Make travel arrangements: If you plan to attend the in-person event, make travel arrangements in advance, such as booking flights, accommodation, and visa paperwork if needed.

Out-of-Office: Set your ooo message and select your preferred Jira coverer with Out-of-Office Assistant for Jira. If you haven’t tried the app yet, message us saying you are attending Team’24, and we will give you a 15% discount during your first year.

Have a great experience at Atlassian Team ’24!