Out-of-Office rules aren’t
just for email
Your work is managed in Jira so why would you only have OOO rules for email?
Empower your team to take control, setup rules, and stay productive even when someone is absent.
Out Of Office Features
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Set date & project for your absence
Define out of office dates and applicable projects.
- Define a start & end date of your leave (base on Jira timezone)
- Choose applicable projects or ‘All Projects’ as a default
- Option to not define end date for projects lasting longer
- Specify coverer(s) per project
Coverer
Select colleagues to stand-in at your absence.
- Possibilities to choose more than one coverer for your Jira tasks
- Add coverer as watcher
- Leave coverer empty
- Round Robin task reassignment when coverers are available
Message:
Write tailored responses for each rule you define.
- Messages left as comment in issue
- Option to leave blank to limit notifications for Jira Service Desk Customers
- Option to share out of office messages with Service Desk Customers
Good little tool to avoid stale Jira ticket during people's holidays.
Rest API Configuration
Token-based Rest API access for admins or end-users.
- As an end-user, you can read, add, modify and delete your own rules
- As an admin, you can read, add, modify and delete rules of any user
Delegate tasks
Handover existing issues in 1-click directly from your Rules List.
- View all existing issues
- Toggle which issues you want to handover
- Uses predefined coverers for each rule
Rules list
Comprehensive and functional overview of out of office rules.
- Add, delete, modify rules
- Switch on/off open ended rules
- Assign existing issues or assign coverer as watcher
This add-on is vital to what we do - to ensure that our clients tickets don't go unnoticed if someone is on leave …
Select applicable projects via JQL
Create JQL template
Custom JQL fields
Use JQL feature for comprehensive overview of OOO
Optionally select to send to Service Desk customers
Optionally show customers you are OOO in the comments
Notifications
Users soon out of office
In app glance at users about to be OOO
Automatically Inform Assignors (via issue comment) when you’re OOO
Analytics
Easily view tasks that were reassigned (or not reassigned) for each rule.
- Shows date and time when issue was reassigned
-
Not Assigned
If your coverer is OOO and they do not have a coverer
If your coverer is OOO and you are their coverer
User administrator dashboard
Powerful administrative functions for visibility and management of team members.
- Specify rules per project per team member
- View team members in/out of office and with/without active rules
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