Don’t make them wait.
Customers and stakeholders are impatient.
Make progress while team members disconnect with automated handovers to available coverers.

RESOLUTION IS TRUSTED BY OVER 8,000 CUSTOMERS WORLDWIDE
Use Cases
Absence Management
Define Out of the Office rules when traveling,
or during sabbaticals, child care,
sick leaves, etc.
Changing prios
Team members who have been temporarily shifted to a different initiative can announce that their assignations won’t be prioritized.
FUNCTIONAL TEAMS
Functional teams like support or QA can ensure that issues are immediately assigned to an available team member
Multifunctional teams
Multifunctional teams and teams
based on shifts can create a fixed
delegation structure
Call in sick
On sick days, rules can be activated spontaneously from mobile devices using the app for Slack.
reporting
Managers can use JQLs to retrieve a comprehensive list of all the Jira issues with assignees who are out of the office, and much more