
8 Essential Service Desk Metrics to Track in 2025
Discover the 8 essential service desk metrics for 2025. Learn to track FCR, MTTR, and CSAT in Jira to boost performance and customer satisfaction.
Discover the 8 essential service desk metrics for 2025. Learn to track FCR, MTTR, and CSAT in Jira to boost performance and customer satisfaction.
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