
Elevate support teams with a HubSpot integration
Customer Success teams have the key to customer insights — but they’re often locked inside Jira. Integrating with HubSpot is a winning strategy.
Customer Success teams have the key to customer insights — but they’re often locked inside Jira. Integrating with HubSpot is a winning strategy.
We knew it since late March, but we couldn’t talk about it! Now that there’s an official announcement, it’s time to brag about it 😄
Live chats and chatbots are a powerful trend in ITSM. However, many companies leave everything to automation and fail. In this article we’ll look at
Your audience is global, but your support team has a specific background. Automated translations embedded in Jira Service Management are the right platform to provide value across regions and linguistical divides.
63% of users prefer automatic translations to getting help in a foreign language. Read the full survey report on Automatic Translations in Customer Support (ATCS)
Empowering Jira Service Desk agents with real-time translations increases productivity, customer satisfaction and employee retention.
How many team members you need on your agent team in Jira Service Desk to staff a global service desk? The answer depends on whether you leverage automations to eliminate the requirement to hire rare language skills.
74% of consumers are more likely to repurchase if after-sales care is offered in their language. Start your journey!
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