We knew it since late March, but we couldn’t talk about it! Now that there’s an official announcement, it’s time to brag about it 😄
Your audience is global, but your support team has a specific background. Automated translations embedded in Jira Service Management are the right platform to provide value across regions and linguistical divides.
Can users can actually tell they’re reading a message that went through Google Translate?
63% of users prefer automatic translations to getting help in a foreign language. Read the full survey report on Automatic Translations in Customer Support (ATCS)
4 English-speaking agents communicate daily with Korea, Japan, Italy and France.
- API Token Authentication (6)
- AWS ALB Authentication (1)
- Embed apps for Confluence (13)
- Embed apps for Jira (4)
- Google Analytics (2)
- Language Translation for Jira Service Management (11)
- Out of Office Assistant for Jira Cloud (6)
- SAML SSO (14)
- The resolution family (1)
- Uncategorized (2)
- User and Groups Sync (6)
- User Deactivator (4)