This is what happened when we did a Turing Test to Google Translate
Can users can actually tell they’re reading a message that went through Google Translate?
New Research: Automatic translators are the next ITSM technology
63% of users prefer automatic translations to getting help in a foreign language. Read the full survey report on Automatic Translations in Customer Support (ATCS)
How to empower Jira Service Desk agents to solve any issue
Empowering Jira Service Desk agents with real-time translations increases productivity, customer satisfaction and employee retention.
Radford Software supports the fresh produce industry globally in their customers’ own language
4 English-speaking agents communicate daily with Korea, Japan, Italy and France.
The Magic of Translations for Jira Service Desk
74% of consumers are more likely to repurchase if after-sales care is offered in their language. Start your journey!
5 Scenarios to Boost a Multilingual Service Desk with Automated Translations
Your audience is global, but your support team has a specific background. Automated translations embedded in Jira Service Management are the right platform to provide value across regions and linguistical divides.
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