User Sync: Up to 20x Faster with the New Server-Side Filtering
November 30, 2023
Server-side Filtering is the process of asking the IdP to only send a subset of the groups in the IdP user directory when only a subset of users is on Atlassian
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A DC Migration Walkthrough: Retaining Knowledge Base Access for Deactivated Users
November 2, 2023
A migration to Data Center saved up to 50% of the licensing cost – but broke access to its Knowledge Base. This guide shows how to solve it.
Why Enterprises Are Syncing HubSpot Customer Data into Jira
October 19, 2023
Enterprises cannot afford to run Jira and HubSpot in parallel. We look at what a transmission belt between the two looks like.
How to Connect Outlook Automatic Replies with Jira
June 8, 2023
Jira lacks a calendar where you can log your status and report you’re out of office. But you can always connect to Outlook via Zapier!
How to Auto Assign Jira Issues and Skip People on Vacation
June 1, 2023
Assigning customer requests with round robin is a popular automation for Jira Service Management teams. We show you how to make it work seamlessly even when team members are on vacation.
Managing JSM Portal Customers with User Sync: A How-To Guide
March 23, 2023
Introduction If you’re using our SAML SSO app for Jira and you are provisioning your users with the User Sync module, you may find yourself
Absence Reporting with Native Jira Gadgets
March 16, 2023
We show how to monitor absences directly within Jira cloud using native gadgets and data from Out of Office Assistant.
Build a Slack Vacation Responder with Out of Office Assistant for Jira
February 23, 2023
We have released a new app for Slack that connects to Out of office Assistant for Jira, so you can control your availability with your Slack status!
How to master delegation of Jira Service Management approvals
February 2, 2023
Are you ready to take your Jira Service Management approvals game to the next level? With delegations, your workload as a busy approver can become way lighter, since you no longer need to be present for every approval and you can let others do it for you! Delegating approvals Out of Office Assistant for Jira will make your company move faster than ever. Keep reading, and be careful how you select your approval delegates!
14 dashboard gadgets to nail capacity planning in Jira
January 12, 2023
See the impact of absences in your capacity planning with this full reporting toolkit. Built with Custom Charts for Jira & data from Out of Office Assistant.
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