We knew it since late March, but we couldn’t talk about it! Now that there’s an official announcement, it’s time to brag about it 😄
Your audience is global, but your support team has a specific background. Automated translations embedded in Jira Service Management are the right platform to provide value across regions and linguistical divides.
Can users can actually tell they’re reading a message that went through Google Translate?
63% of users prefer automatic translations to getting help in a foreign language. Read the full survey report on Automatic Translations in Customer Support (ATCS)
Empowering Jira Service Desk agents with real-time translations increases productivity, customer satisfaction and employee retention.
4 English-speaking agents communicate daily with Korea, Japan, Italy and France.
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