How IBM offboards users automatically with an exclusionary group
September 18, 2023
Offboarding is one of the key automated workflows you must get right in enterprise user management. Here’s how IBM does it.
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Monday.com and Confluence, working together
August 16, 2023
Many companies use Confluence as their wiki but have teams with critical processes in monday.com. Learn how to share, care, and grow!
An island, a team, two new hires: Taking stock of 5 months with the 4-Day Week.
July 6, 2023
In July 2022 we decided to trial a 4-day week. In December we initiated the experiment. It took a trip to Gran Canaria to look back and take stock.
How to Connect Outlook Automatic Replies with Jira
June 8, 2023
Jira lacks a calendar where you can log your status and report you’re out of office. But you can always connect to Outlook via Zapier!
How to Auto Assign Jira Issues and Skip People on Vacation
June 1, 2023
Assigning customer requests with round robin is a popular automation for Jira Service Management teams. We show you how to make it work seamlessly even when team members are on vacation.
Are we enjoying the 4-day week? Testimonials from the resolution team
April 27, 2023
It’s not what we do – it’s how it feels taking the time to do it After three long articles about how we prepared for
Managing JSM Portal Customers with User Sync: A How-To Guide
March 23, 2023
Introduction If you’re using our SAML SSO app for Jira and you are provisioning your users with the User Sync module, you may find yourself
Absence Reporting with Native Jira Gadgets
March 16, 2023
We show how to monitor absences directly within Jira cloud using native gadgets and data from Out of Office Assistant.
How resolution Prepared for the 4-Day Week: Fabia Comes on Board
March 2, 2023
When resolution decided to trial the 4-day week, we were in uncharted territory. Here’s how we prepared.
Build a Slack Vacation Responder with Out of Office Assistant for Jira
February 23, 2023
We have released a new app for Slack that connects to Out of office Assistant for Jira, so you can control your availability with your Slack status!
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